Rewritten logo
Rewritten logo

All articles

Orders and pre-orders

Where is my order confirmation email?

If your payment was successfully taken and you were able to complete your order at checkout then don't panic, it's likely that your confirmation email has gone to you spam folder. If you are still unable to locate your email it will be due to a typo

Pre-orders

We do our very best to keep our best selling styles in stock, but this can be tricky during busy periods. If an item is showing as a "pre-order" it means you can buy it online, and we will ship it to you when our next delivery of stock arrives. We gi

Out of Stock Items

If an item is showing as "out of stock" with no pre-order option, unfortunately this means it will not be available in the next 12 weeks. If a style is being discontinued we will let you know in the product description. If there is a specific product

Do you offer Bespoke colors?

We are constantly looking at new colors and styles to add to our collections so any suggestions are welcome and if enough people ask for it we will listen!. Unfortunately we cannot do one-off bespoke color orders.