If your payment was successfully taken and you were able to complete your order at checkout then don't panic, it's likely that your confirmation email has gone to you spam folder. If you are still unable to locate your email it will be due to a typo
We do our very best to keep our best selling styles in stock, but this can be tricky during busy periods. If an item is showing as a "pre-order" it means you can buy it online, and we will ship it to you when our next delivery of stock arrives. We gi
If an item is showing as "out of stock" with no pre-order option, unfortunately it's unlikely to be available in the next 12 weeks. If a style is being discontinued we will let you know in the product description. If there is a specific product showi
We are constantly looking at new colours and styles to add to our collections so any suggestions are welcome and if enough people ask for it we will listen!. Unfortunately we cannot do one-off bespoke colours or styles.
If you are having any problems with a discount code or gift voucher, please make sure you are not leaving any spaces or full stops. The code will be case sensitive. If you are still having any issues please get in with us at [email protected]