Why do we charge for returns?Updated 3 months ago

Returns are terrible for the environment; from extra shipping to wasted packaging in addition to the time-consuming task of repackaging, processing and even mending stock that has been damaged when trying on. We have chosen to join the many retailers that are now charging for returns in a bid to try and inform shoppers on the negative impact of returns. We are also working on different ways to improve our sizing and style information so that our customers can buy with more confidence.